UPDATE 19-01-2015: thanks to Lync MVP Thomas Poett, and his input, I updated the article

how many times did you stumble upon a question from a customer if a certain feature or deployment scenario is supported by Microsoft and Lync 2013 or not.

we all forget, I mean there is a new stuff happening in our world (UC) every minute and sometime we loss tracks, so I have what I call my SCS (supported Cheat sheet) where I keep all information I have through my years in Lync by something I read or researched or learned from someone else about Lync supportabilities, and I decided to share it here in a blog article about what is supported or not supported regarding Lync 2013.

feel free please to correct my information, or put a comment about something I did not mentioned and I will be add it to this article, the purpose is to use this article as a fast / complete resource for “supported or not supported” questions.

Lync Client

  • Lync 2013 client supported OS starting Windows 7 and above
  • Lync 2013 client not supported on Windows XP
  • Lync 2013 not supporting H263 codecs
  • Lync 2010 Attendee is not Supported with Lync 2013 Pool
  • Live meeting not supported when running with Lync 2013 user – use Lync web app if cannot use Lync client
  • Application sharing , Desktop sharing and file transfer are not Available in Lync windows app
  • Lync 2013 Basic client (Article updated 18/01/2014):
    • Support call forwarding & Transfer
    • Support recording
    • Not Available Team call & Delegate
    • Not Available Enhanced E-911
    • Cannot initiate call to RGS
    • Cannot connect to Voice mail
    • Cannot handle call on behalf of others
    • Cannot make call on behalf of others
    • Support gallery Video in meeting – with October 2014 update
    • Not Available OneNote & SharePoint integration (skill search)
    • Not Available VDI with Lync basics
    • Conversation History available only if you using Outlook & Exchange
    • Not Available PGC
    • Not Available RCC
  • Online Meeting Add-on supported starting with Office 2003 and above
  • Lync 2013 Mobile Not Supported with Lync 2010 Edge
  • Lync 2013 for Android is Not Supporting on devices that have Tegra 2 chipset
  • Lync 2013 for Android supported on Android OS 4.0 and above
  • Lync VDI Not Supporting to be used with Lync phone edition
  • Lync VDI Multi-view Not Supported
  • Lync VDI with Audio/video tuning page are Not Supported
  • Lync VDI Recording Not Supported
  • Lync 2013 client cannot connect to OCS 2007 R2 server

Lync Web Application

  • Lync Web App Support
    • Application sharing
    • Video
    • Audio
    • IM
  • Lync 2013 web application supported on 32-bit & 64-bit Browsers.
  • Lync 2013 web application runs on Windows 8 , windows 7 SP1, windows Vista SP2, Windows XP SP3, MAC OS on following supported browsers:
    • IE 8 – 11
    • Chrome 18.x and up
    • Firefox 12.x and up
    • Safari 5.x and up

Lync 2013 & Active Directory

  • Single forest with single domain
  • Single forest with single tree & multiple domains
  • Single forest with multiple tree & disjoint namespace
  • Multiple forest in central forest
  • Multiple forest in resource forest
  • Lync 2013 Support forest level windows 2003 native mode or higher
  • Lync 2013 support domain level windows 2003 native mode or higher
  • DC must be running windows 2003 (32bit or 64bit) or higher
  • Lync 2013 support only 64bit machine to prepare the forest & schema

Lync 2013 and OS

  • Lync 2013 Support Windows server 2008 R2 (SP1, Standard, Enterprise, Datacenter), Windows server 2012 & 2012 R2 (Standard, Datacenter)
  • Only 64-bit OS are supported
  • Lync 2013 support service packs automatically, but full version release (R2 , R3..etc.) are supported only if mentioned by Microsoft.
  • Lync 2013 Support SQL server 2008 – 2012 SP1 (Std. & Ent.) only 64bit

Lync 2013 & Virtualization

  • Lync 2013 supports virtualization of any of the server roles
  • Supported virtualization platform:
    • Windows server 2008 R2 Hyper-v
    • Windows Server 2012 Hyper-v and above
    • ESX 4.0 and above
  • Mix of Virtual and Physical nodes in same Pool-role is not supported
  • Mix of Virtual and Physical servers in same deployment is supported
  • Using Dynamic Memory for a Lync VM is not supported
  • SYSPREP on a machine with Lync deployed is not supported
  • Quick / Live Migration is not supported & can cause some problem with Client connectivity

Lync 2013 Server

  • Lync 2013 Frontend can have following collocated with it

    • Archiving
    • Monitoring
    • Mediation
    • PGC – “Standard Pool only”
  • Mediation Server not Supporting other roles collocated with it
  • Director server not Supporting other roles collocated with it
  • Edge server not Supporting other roles collocated with it
  • SBA can have following collocated with it
    • Mediation server
    • Media gateway
    • SBS
  • Trusted application not Supporting other Lync roles collocated with it (unless it is SEFAUtil from ResKit, supported on Frontend server – thanks to Lasse Nordvik)
  • Exchange and Lync don’t mix in same box
  • Metropolitan Pool – Single pool stretched between two datacenters is not supported (supported if same network without routing)
  • Lync 2013 “Cold Standby” pool pairing (having the backup pool serving other active users) is not supported
  • NAT on the Internal Face of Edge server is not supported
  • NAT on the External Face of Edge is supported (Only with DNS-LB, not supported with HLB)
  • Migration to Lync 2013 is only supported from Lync 2010 or OCS 2007 R2
  • Lync 2013 not supporting SQL Failover Clustering no Always-On
  • Lync 2013 Support SQL Mirroring
  • Lync 2013 Edge Server joined to the Internal Forest is “Supported” but not recommended – serious security risk
  • Lync 2013 Standard Edition pool with correct hardware support up to 2,500 users
  • Using same SQL instance that is serving Lync RTC and other application (Archive, 3rd-party…etc.) is supported but highly not recommended
  • Lync 2013 Control Panel not supported on Chrome or Firefox
  • Lync stress & Performance tool is not supported in production AD environment
  • Lync 2013 support Unified Contact store only with Exchange 2013
  • Lync 2013 support high-resolution pictures up to 648 x 648 with Exchange 2013
  • Lync 2013 does not support Authenticating Proxies
  • XMPP & Lync support only for Presence and IM, A/V and application sharing are not supported
  • Lync 2013 SBA while having OCS 2007 R2 still in the infrastructure is not supported

So that’s about it for now, if I learned something new I’ll update this article, and also don’t be shy to put something on the comment so I can add it here.